Frequently asked questions
Practical answers, organized clearly.
Start here for compatibility, care, Amazon ordering, and support.
Care and use
How should electrode pads be stored?
Return each pad to its protective liner and sealed pouch after use, then store it in a cool, dry place.
Can I clean electrode pads with soap or alcohol?
No. Do not scrub the gel surface or use soap, alcohol, solvents, lotion, household adhesive, or extra gel.
Orders and support
How do I contact Litetour?
Use the contact form or email support@litetour.co. Include your product model and Amazon order reference when relevant.
Products and compatibility
Where can I buy Litetour products?
Available products link to their official Amazon listing. Amazon handles pricing, delivery, payment, and returns.
How do I confirm compatibility?
Check the connector type, pad dimensions, model number, and quantity on the product page before purchasing.